Support

Contact us

Questions about your box, your cards or a refund? Email us and we'll reply within 2 business days.

support@aiceobox.com

Include your box number (it starts with BOX-) if your question is about a box or a card.

Quick answers

Lost your box link? Log in. Your box is linked from your agents page. If you never activated a card, email us from the address you bought with.
Forgot your password? Reset it here.
Refunds: see our refund policy.